Coinstar, Inc. is an American publicly traded company with 60,000 locations around the world. Their typical kiosk is painted green and the size of a large vending machine. This is why Vlad is wearing green suit in this Coinstar commercial – he represents the Coinstar machine. This coin counting service is available in US, Puerto Rico, Canada, Ireland and the UK.
To process coins, users simply pour unsorted loose change into the machine. In the United States, the machine accepts all denominations of coins from one-cent coins to one-dollar coins, its only restriction being 1943 steel cents and Eisenhower Dollars. When the machine finishes counting coins it issues a voucher, which the user can redeem at the place of business providing the coin counting service at face value for currency. The same mode of operation and redemption is provided on those Coinstar machines situated in Great Britain, Ireland, Canada, and Puerto Rico.
The coin counting processing fee, deducted from the total once coins have been counted, is 9.8% (USD) in the USA, 11.9% in Canada, 9.9% in Ireland and 8.9% in the UK. If store hosting the machine has subsidesed the rate, the rate may be lower.
US and UK users also have the option of donating their change to a selected charity without paying a processing fee. By 2006, Coinstar has raised more than $20 million for charities including the American Red Cross Disaster Relief fund, Leukemia and Lymphoma Society and Unicef’s Trick or Treat program.
To generate publicity, Coinstar offered to cash in over 1.3 million pennies collected over four decades by Flomaton, Alabama resident Edmond Knowles after Knowles’s bank refused to cash them in. The armored truck sent by Coinstar to Knowles’s home sank into the mud in his yard after being loaded with the 4.5-ton collection, and needed to be rescued by a tow truck.